Returns & Exchanges
At BETAFPV, we stand behind our FPV drones and components, offering a 30-day return window for products in new, unused condition with original packaging. If you experience technical issues or received a defective unit, our support team is ready to assist with troubleshooting or warranty claims.
Submit a Support Ticket
Visit our Support Center to submit a ticket including your order number, clear photos of the item, and a detailed description of the reason for return.
Technical Review
Our engineering team will review your request within 24-48 hours to determine if the issue can be resolved via firmware updates or if a physical return is required.
Ship the Product
Once authorized, securely pack your items and ship them to our designated service center using a trackable shipping method to ensure safe delivery.
Inspection and Refund
After receiving and inspecting your returned hardware, we will process your refund or store credit to your original payment method within 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing